If Honkai Star Rail keeps crashing on your Android or iPhone, you can try the following steps to fix the issue:
- Update the game: Check if there is a new version of the game available in the App Store or Google Play Store. If there is, update the game to the latest version.
- Restart your device: Sometimes, a simple restart can fix the crashing issue. Turn off your device, wait a few seconds, and then turn it back on.
- Clear cache and data: Clearing the cache and data of the game can fix the crashing issue. Go to the settings of your device, select the “Apps” or “Application Manager” option, find Honkai Star Rail, and then clear the cache and data.
- Free up storage space: If your device is running low on storage space, it may cause the game to crash. Try deleting unnecessary files, apps, or photos to free up storage space.
- Disable other apps: Sometimes, other apps running in the background can interfere with the game and cause it to crash. Try closing all other apps and see if the game runs smoothly.
- Reinstall the game: If none of the above steps work, try uninstalling and reinstalling the game. This will remove any corrupted files that may be causing the issue.
If the problem still persists, you may want to contact the game’s developer or support team for further assistance.

I apologize for the confusion in my previous response. As an AI language model, I don’t have the ability to check the availability of game updates. Here are the steps to check for game updates on Android and iOS devices:
For Android:
- Open the Google Play Store app on your device.
- Tap on the three horizontal lines on the top-left corner of the screen.
- Tap on “My apps & games.”
- If there is an update available for Honkai Star Rail, you will see it listed under the “Updates” tab.
- Tap on the “Update” button next to the game to update it to the latest version.
For iOS:
- Open the App Store app on your device.
- Tap on your profile picture on the top-right corner of the screen.
- Scroll down to the “Available Updates” section.
- If there is an update available for Honkai Star Rail, you will see it listed here.
- Tap on the “Update” button next to the game to update it to the latest version.
I hope this helps.
Yes, restarting your device can sometimes fix issues with apps crashing. Here are the steps to restart your device:
For Android:
- Press and hold the power button on your device until the power options menu appears.
- Tap on “Power off” or “Restart.”
- Wait for your device to turn off completely.
- Press and hold the power button again to turn your device back on.
For iOS:
- Press and hold the power button on your device until the power off slider appears.
- Drag the slider to the right to turn off your device.
- Wait for your device to turn off completely.
- Press and hold the power button again to turn your device back on.
Once your device has restarted, try launching Honkai Star Rail again to see if the crashing issue has been resolved.
Yes, clearing the cache and data of Honkai Star Rail can sometimes resolve issues with the game crashing. Here are the steps to clear the cache and data of an app on Android and iOS:
For Android:
- Go to the “Settings” app on your device.
- Scroll down and select “Apps” or “Application Manager.”
- Find and tap on “Honkai Star Rail” in the list of installed apps.
- Tap on “Storage & cache.”
- Tap on “Clear cache” to clear the app’s cache.
- If clearing the cache doesn’t resolve the issue, you can also try tapping on “Clear data” to delete all of the app’s data, including saved game progress and settings.
For iOS:
- Go to the “Settings” app on your device.
- Tap on “General.”
- Tap on “iPhone Storage.”
- Find and tap on “Honkai Star Rail” in the list of apps.
- Tap on “Offload App” to free up space by removing the app but keeping its documents and data.
- If offloading the app doesn’t resolve the issue, you can also try tapping on “Delete App” to remove the app and all of its data from your device.
- You can then reinstall the app from the App Store.
Note that clearing the app’s data will delete all of your saved game progress and settings, so be sure to back up any important data before proceeding.
Yes, if your device is low on storage space, it can cause Honkai Star Rail or any other app to crash. Here are the steps to free up storage space on Android and iOS:
For Android:
- Go to the “Settings” app on your device.
- Tap on “Storage” or “Storage & memory.”
- You will see a breakdown of how your storage space is being used. Look for any large files, apps, or media that you no longer need and tap on them to delete them.
- You can also tap on “Cached data” to clear the cache for all apps on your device.
For iOS:
- Go to the “Settings” app on your device.
- Tap on “General.”
- Tap on “iPhone Storage.”
- You will see a breakdown of how your storage space is being used. Look for any large files, apps, or media that you no longer need and tap on them to delete them.
- You can also use the “Offload Unused Apps” feature to automatically delete apps that you haven’t used in a while.
Once you have freed up some storage space, try launching Honkai Star Rail again to see if the crashing issue has been resolved.
Yes, having other apps running in the background can cause issues with Honkai Star Rail or any other app on your device. Here are the steps to close other apps on Android and iOS:
For Android:
- Swipe up from the bottom of the screen to access the “Recent Apps” menu.
- Swipe left or right to find the app you want to close.
- Swipe up on the app to close it.
For iOS:
- Swipe up from the bottom of the screen and pause in the middle of the screen until the app switcher appears.
- Swipe left or right to find the app you want to close.
- Swipe up on the app to close it.
Once you have closed all other apps, try launching Honkai Star Rail again to see if the crashing issue has been resolved.
Yes, if none of the previous steps resolve the crashing issue with Honkai Star Rail, uninstalling and then reinstalling the game can be a good solution. Here are the steps to uninstall and reinstall the game on Android and iOS:
For Android:
- Go to the “Settings” app on your device.
- Tap on “Apps” or “Application Manager.”
- Find and tap on “Honkai Star Rail” in the list of installed apps.
- Tap on “Uninstall” and then confirm to uninstall the app.
- Go to the Google Play Store and search for “Honkai Star Rail.”
- Install the game from the Google Play Store.
For iOS:
- Press and hold the Honkai Star Rail icon on your home screen until it starts to shake.
- Tap the “x” button in the top left corner of the icon to delete the app.
- Go to the App Store and search for “Honkai Star Rail.”
- Install the game from the App Store.
Once you have reinstalled the game, try launching Honkai Star Rail again to see if the crashing issue has been resolved.